This page (together with the documents referred to on it) tells you the terms and conditions on which your mymilkman Distributor, as defined below, will supply any of the products (Products) listed on our website mymilkman.ie (our site) to you.

Please read these terms and conditions carefully before ordering any Products from your mymilkman Distributor. You should understand that by ordering any of the Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

1. INFORMATION ABOUT US

mymilkman.ie is a site hosted by Glanbia Foods Ireland Limited t/a Glanbia Consumer Foods (a subsidiary of Glanbia Plc) (Glanbia Consumer Foods) (we/us). We are registered in Ireland under registration number 483892 and with our registered office at Glanbia House, Kilkenny, Ireland. Our main trading address is 3008 Lake Drive, Citywest Business Park, Dublin 24. Our VAT number is IE 9513123F.

2. YOUR STATUS

By placing an order through our site, you warrant that:

You are legally capable of entering into binding contracts; and

You are at least 18 years old; and

You are resident in Ireland

3. HOW THE CONTRACT IS FORMED BETWEEN YOU AND YOUR MILKMAN DISTRIBUTOR

3.1 You will need to open a mymilkman account (Account). To do this you must complete the registration process and all information supplied by you must be complete and accurate. You will be asked to choose a password, and you are responsible for maintaining the privacy of your Account and password. You are also responsible for all activities that occur under your Account and you must notify us immediately of any unauthorised use of your Account which is provided to you by Glanbia Consumer Foods who facilitate the transactional element of this website. No compensation will be paid to you for the set up or operation of your Account. Only you may use your own Account, and you cannot use anybody else's account without their prior express permission.

3.2 Once your Account is set up, it will continue indefinitely, regardless of usage levels, unless terminated by you, Glanbia Consumer Foods or your mymilkman Distributor. You can terminate your Account with Glanbia Consumer Foods by using the automated account cancellation process on www.mymilkman.ie or by contacting Glanbia Consumer Foods or your mymilkman Distributor directly. Glanbia Consumer Foods and/or your mymilkman Distributor may terminate your account at any time without prior notice to you at the sole discretion of Glanbia Consumer Foods and/or your mymilkman Distributor.

3.3 On placing an order, you will be assigned a mymilkman Distributor ( your mymilkman Distributor) and you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to your mymilkman Distributor to buy a Product(s). Your order is subject to acceptance by your mymilkman Distributor. Once your mymilkman Distributor has confirmed his/her acceptance of your order we will communicate this acceptance, on behalf of your mymilkman Distributor, to you by sending you an e-mail confirmation. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time we send the e-mail, on behalf of your mymilkman Distributor, to you (whether or not you receive that e-mail)and a binding contract shall exist between you and your mymilkman distributor. For the avoidance of doubt you acknowledge that Glanbia Consumer Foods are hosts of this website only and that no contract for the supply of Products shall exist between you and Glanbia Consumer Foods.

4. PRICE AND PAYMENT

4.1 Your mymilkman Distributor is responsible for providing and explaining any prices, product description, shipping, security and privacy policies. You are responsible for reading and understanding these prices, product description, shipping, security and privacy policies. You are responsible for paying all charges for Products and services purchased from your mymilkman Distributor.

4.2 Payment for all Products shall be made by:

4.2.1 Cash payment - By choosing cash payment you agree to pay your mymilkman Distributor directly for the Products delivered to you each week. Your mymilkman Distributor will call to you to collect payment at the end of the week (normally a Thursday/Friday or Saturday) to which your delivery of Products relates.

4.2.2 Online payment with Credit Card / Laser Card - Consumers who select to pay for their milk using their Credit Card / Laser Card/ Visa Debit will have to enter their card details which will be encrypted and stored with our trusted 3rd-party partner Realex Payments.

Credit Card / Laser Card / Visa Debit payments will be taken by the milkman at the end of each delivery week.

5. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

5.1 Glanbia Consumer Foods and/or mymilkman.ie have reserved the right to revise and amend these terms and conditions under which mymilkman.ie services are offered. You are responsible for regularly reviewing these terms and conditions and for additional terms posted on the mymilkman.ie website.

5.2 You will be subject to the policies and terms and conditions in force at the time that you order products from your mymilkman Distributor, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

6. GENERAL CONDITIONS & TERMS OF USE

6.1 Unless otherwise specified, the mymilkman.ie site/services are for personal and non-commercial use.

6.2 All contents of the mymilkman.ie site are copyright of Glanbia Consumer Foods 3008 Lake Drive Citywest Dublin 24 and/or its suppliers. mymilkman.ie is a registered trade mark of Glanbia plc. You may not copy, modify, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer, or sell any information software, products and services obtained from mymilkman.ie.

6.3 www.mymilkman.ie may have links to several other sites (Linked Sites) and much of the information posted on this site is supplied by individual MilkMen Distributors. This information and the information contained on Linked Sites, including but not limited to the price of goods and services supplied, is the responsibility of those third parties and you undertake to separately adhere to and review the terms and conditions and privacy statement of those sites, if applicable. mymilkman.ie and/or Glanbia Consumer Foods does not accept any liability in relation to information provided by individual MilkMen Distributors or charges of Linked sites.

6.4 As a condition of your use of the mymilkman.ie site/services, you will not use the site/services for any purpose that is unlawful or prohibited by these terms, conditions and notices.

6.5 You may not use the site in any manner which could damage, disable overburden or impair any mymilkman.ie site/service or interfere with any other parties use and/or enjoyment of those sites/services.

6.6 You may not attempt to gain unauthorised access to mymilkman.ie sites/services, other accounts, computer systems and networks connected to any mymilkman.ie site/service, through hacking, password mining or any other means.

6.7 The sites/services of mymilkman.ie are provided on an "as is" and "as available" basis. Glanbia Consumer Foods makes no representations or warranties of any kind, whether expressed or implied, as to the operation of their sites/services, the information, content, materials or products, included on or in the sites/services. To the full extent of the applicable law, Glanbia Consumer Foods disclaims all warranties, express or implied, including but not limited to implied warranties of merchant liability and fitness for a particular purpose. Glanbia Consumer Foods will not be liable for any damages of any kind arising from the use of mymilkman.ie sites/services, including but not limited to direct, indirect, consequential, incidental and punitive damages. No oral advise or written information given by mymilkman.ie and/or Glanbia Consumer Foods, its affiliates, agents, directors, employees nor agents, or the like, shall create a warranty, nor shall you rely on any such information or advice.

6.8 In accordance with the Glanbia Consumer Foods privacy policy, mymilkman.ie and Glanbia Consumer Foods respects your privacy.

6.9 mymilkman.ie and/or Glanbia Consumer Foods prohibit minors from making purchases on the mymilkman.ie site, or any of its affiliate sites.

6.10 You may from time to time receive marketing, product or other information from mymilkman.ie and/or Glanbia Consumer Foods. You can unsubscribe from this informational service at any stage and still remain a customer of mymilkman.ie and/or Glanbia Consumer Foods.

6.11 By registering with mymilkman.ie, you agree to be bound by these terms and conditions.

7. CANCELLATION POLICY

Customers can cancel their account at any time by contacing their milkman directly through the support form in their portal, or by sending an email to customerservice@mymilkman.ie.

8. SEVERABILITY

These terms and conditions are intended to be severable. If for any reason, any term or condition is held unenforceable or invalid, the remaining terms, conditions and provisions shall continue to be valid to the fullest extent permitted by law.

9. LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with the Irish Law, and the parties hereby submit to the exclusive jurisdiction of the Irish courts to settle any disputes which may arise in connection with these terms and conditions.